Washing instructions:

All Garments must be washed on Cold,

Do not use Tide Detergent.

To avoid the color bleeding, be sure to use "Color Catcher sheets"

Do not use any form of Bleach including Oxi Clean.

Returns & Exchange Policy

Your satisfaction is our goal. We will gladly accept your timely return of unworn, unwashed, or defective merchandise.

Please include the original receipt along with the merchandise. Returned merchandise should include original tags and packaging and must be returned in the same condition as when it was received

SHIPPING (UPDATED: 9/19/22)

 Shipping within the Continental USA is free on all orders above $75. Items usually arrive within 2-3 of order confirmation.

 Orders under $75 will have a $9.95 flat shipping fee added at checkout. All International Shipments have a flat shipping fee of $75.

 

Returns & Exchanges

 You may return any item within 7 days of order delivery for a full refund to the credit card used to place the order. From 7-14 days of order delivery, you can return order and receive store credit. No returns will be accepted after 14 days of order delivery.

 Items must be returned unused and in original packaging - with all labels, tags and barcodes still attached. A sales receipt must be returned along with the merchandise as well.

 Please allow 7-14 days for us to process your return. You should receive the refund/credit to your credit card within 1-2 billing cycles.

 Non-Returnable Items

 Items purchased on sale or other promotion cannot be returned. However, you may exchange these items for a different size of the same item at our store, if in stock.

 There are no returns or exchanges on Underwear and Swimwear.

 

Return Options

 In Store: Returns brought to one of our four convenient retail locations are FREE and easy. You will receive a full refund, with no return shipping or restocking fees applied.

 Return by Mail

To make a return, please follow the "Start a Return"  form on our website.form on our website. Enter your email address and order number associated with the return. Select the item(s) you would like to send back.

A flat rate shipping fee of $9.95 per order will be deducted from the refund amount. No restocking fees will be charged. A pre-printed USPS label will be generated. Print out and attached securely to the package .

Items returned without using the Return Manager will not be processed.

 

Exchange: We are unable to offer exchanges, if you would like to exchange for another item or size, please place it as a new order and return your original purchase according to the above Return Policy.

Please allow 7-14 days to process your return. You should receive the refund/credit to your credit card within 1-2 billing cycles

If you have any questions or need help with a return, please don’t hesitate to contact us at info@petitclair.com, or call us at 800-941-4339

Policies are subject to change at any time.

PRIVACY POLICY:

Our site is secured and every transaction is encrypted during transmission. Your off-line information is also protected and accessible only to authorized personnel. We respect your privacy and will not share or sell any customer information for any reason.

COPYRIGHT:

PetitClair and PetitClair.com are all properties of Petit Clair. All images, graphics, text and other content are protected by worldwide copyright and other proprietary laws and treaty provisions. You may not download (except where allowed), reproduce, modify, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written authorization from Petit Clair LLC.