Returns & Exchange Policy

Your satisfaction is our goal. We will gladly accept your timely return of unworn, unwashed, or defective merchandise.

Please include the original receipt along with the merchandise. Returned merchandise should include original tags and packaging and must be returned in the same condition as when it was received

Petit Clair will offer refunds on all Dress Wear  returned within 7 days of delivery date. Please note there will be a warehouse charge of $1.75 for each item that's being returned.

 However, this season due to the limited amounts we produced on our Everyday Wear, these items can be  returned for an exchange or  merchandise credit  only which can be used for any future purchase

 The Fit on all our styles should run consistent as in the past seasons , unless indicated differently on the product page. 

We encourage our valued customers to reach out to our knowledgeable customer service representatives who will provide you with the necessary information you may have. Through eliminating returns we can ensure more availability online.

Merchandise can be returned within 14 days from receipt as defined by when the carrier delivers the merchandise, for a store credit in the purchased amount of the items being returned. Please note there will be a warehouse charge of $1.75 for each item that's being returned. Please note this amount will be deducted from your final store credit (the return shipping charges via USPS is free and will be paid by us).

 

Exchange, We are unable to offer exchanges, if you would like to exchange for another item or size, please place it as a new order and return your original purchase according to the Return Policy.

Final Sale Items purchased at a discount are considered FINAL SALE and may not be returned or exchanged for any refund or credit.

Defective Merchandise We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for full refund at no cost.

Return Process

To make a return, please use the Return Manager on our website. Look up your order number and select the items you want to return. We will then email you a pre-printed UPS or USPS label that can be used at no additional cost.

Return Address:

Petit Clair

5903 Westside Avenue

North Bergen, NJ, 07047-6428

United State

Items returned without using the Return Manager will not be processed.

Please allow 7-14 days to process your return. You should receive the refund to your credit card within 1-2 billing cycles

If you have any questions or need help with a return, please don’t hesitate to contact us

sales@petitclair.com, or call us at 800-941-4339

Policies are subject to change at any time.

PRIVACY POLICY:

Our site is secured and every transaction is encrypted during transmission. Your off-line information is also protected and accessible only to authorized personnel. We respect your privacy and will not share or sell any customer information for any reason.

COPYRIGHT:

PetitClair and PetitClair.com are all properties of Petit Clair. All images, graphics, text and other content are protected by worldwide copyright and other proprietary laws and treaty provisions. You may not download (except where allowed), reproduce, modify, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written authorization from Petit Clair LLC.