shipping & returns
SHIPPING (UPDATED: 8/29/23)
Shipping within the continental USA is free on all orders above $100. Order estimated to arrive within 5 days of confirmation.
Orders under $100 have a $9.95 shipping fee added at checkout. All international orders have a shipping fee of $100.
Returns & Exchanges
You may return any item within 7 days of delivery for a full refund to the original payment method. From 7-14 days of order delivery, you can return items and receive store credit. No returns will be accepted after 14 days of delivery.
Items must be returned unused and in original packaging - with all labels, tags and barcodes still attached. A sales receipt must be included with the merchandise.
Please allow 7-14 days for us to process your return. You should see the refund on your credit card statement within 1-2 billing cycles.
Items purchased online can be exchanged in store for up to 7 days with receipt. Items purchased in store on sale or other promotion cannot be returned.
There are no returns or exchanges on underwear and swimwear.
Return by Mail: Please click the “Start a Return” button on the bottom of our website and follow instructions. Make sure to have your order number and the email address handy. A shipping fee of $9.95 will be deducted from the refund amount. No restocking fees will be charged.
At this time, we cannot accept online returns in store.
Exchanges: Online Exchanges are accepted for up to 7 days with receipt.
We’re Happy to Help
If you have any questions about a return or require assistance, please don’t hesitate to reach out to us at firstname.lastname@example.org or call us at 800-941-4339. We look forward to assist you.