We Have Changed Our Return Policy!

Shipping

We offer Free standard shipping on orders over $40 in USA only. Orders under $40 have a flat rate fee of $8. All International Shipments have a Flat Fee of $45

Returns & Exchange Policy

Your satisfaction is our goal. We will gladly accept your timely return of unworn, unwashed, or defective merchandise.

Please include the original receipt along with the merchandise. Returned merchandise should include original tags and packaging and must be returned in the same condition as when it was received

Refund Merchandise can be returned within 7 days from receipt (as defined when carrier delivers the merchandise) for a refund, we will credit the amount to the original credit card used when placing the order. Please note there will be a warehouse charge of $1.75 for each unit that is returned, this amount will be deducted from your refund

Exchange, We are unable to offer exchanges, if you would like to exchange for another item or size, please place it as a new order and return your original purchase according to the Return Policy.

Credit Merchandise returned after 7 days but within 60 days will be issued a gift card credit that can be used at any time.

Final Sale Items purchased at a discount of 40% or higher are considered FINAL SALE and may not be returned or exchanged for any refund or credit.

Defective Merchandise We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for full refund at no cost.

Return Process

To make a return, please use the Return Manager on our website. Look up your order number and select the items you want to return. We will then email you a pre-printed UPS or USPS label that can be used at no additional cost.

Return Address:

Petit Clair

5903 Westside Avenue

North Bergen, NJ, 07047-6428

United State

Items returned without using the Return Manager will not be processed.

Please allow 7-14 days to process your return. You should receive the refund to your credit card within 1-2 billing cycles

If you have any questions or need help with a return, please don’t hesitate to contact us

sales@petitclair.com, or call us at 800-941-4339

 

Policies are subject to change at any time.