Petit Clair Logo Petit Rack Logo
Shipping & Returns
Shipping
Shipping within the continental USA is free on all orders above $100.
Orders under $100 will have a $9.95 shipping fee added at checkout.
All international orders have a shipping fee of $75 but can have additional taxes, duties and custom charges.
USA Orders are typically shipped 1 business day after they are placed.
* Petit Clair is not responsible for packages that were delivered & then lost upstate - all claims will be the customers responsibility to process with UPS*
Returns & Exchanges
Return policy:
Items may be returned within 7 days of delivery for a full refund to the original payment method.
Items Returned 8-14 days from date of delivery will receive refund in the form of Store Credit.
No Returns will be accepted after 14 days from date of delivery.
At this time, we do not offer exchanges online; However, items purchased Online can be exchanged in Store for up to 7 days with receipt.
Items must be Returned in unused condition and in original packaging - with all labels, tags and barcodes still attached. A sales receipt must be included.
All Sale items are Final Sale. 
All Swimwear and Underwear are Final Sale.
Return by Mail: 
Please click the “Start a Return” button on the bottom of our website and follow instructions.
Make sure to have your Order number and email address handy.
A shipping fee of $9.95 will be deducted from the refund amount.
No restocking fees will be charged.
Please allow 7-14 days to process your return.
You should receive the refund/credit to your credit card within 1-2 billing cycles.
 In-Store Return Policy:
Items purchased in-store can be returned with original receipts. 
We offer Next Day Money Back and 3 Days Store Credit/Exchange.
Gift items must be returned within 21 days of purchase with gift receipt.
At this time, we cannot accept online returns in store.
We’re Happy to Help!
If you have any questions about a return or require assistance, please don’t hesitate to reach out to us at info@petitclair.com or call us at 800-941-4339.